Shipping policy

SHIPPING POLICY

Last updated: [DATE]

1. PRIZE FULFILLMENT & SHIPPING

All prizes awarded through our sweepstakes are shipped free of charge to winners within the contiguous United States. Shipping to Alaska, Hawaii, U.S. territories, PO boxes, and APO/FPO addresses may be subject to additional processing time or restrictions, and winners will be notified accordingly.

2. ELIGIBILITY

Prizes are shipped only to verified winners who have completed the prize claim process as outlined in the Official Sweepstakes Rules. Winners must provide a valid U.S. shipping address. We are not responsible for prizes that cannot be delivered due to an incorrect or incomplete address provided by the winner.

3. PROCESSING TIME

Once a winner has been verified and their shipping information confirmed, prizes are typically processed and shipped within 7–10 business days. Processing times may vary depending on prize availability and volume of winners.

4. DELIVERY TIME

After shipment, standard delivery typically takes 5–10 business days depending on the winner's location. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

5. TRACKING

Winners will receive a shipping confirmation email with a tracking number once their prize has been dispatched. It is the winner's responsibility to monitor their shipment using the provided tracking information.

6. LOST OR DAMAGED PRIZES

If a prize arrives damaged or is reported lost in transit, the winner must contact us at [CONTACT EMAIL] within 10 days of the expected delivery date. We will work with the carrier to investigate and, at our sole discretion, arrange a replacement or alternative resolution.

7. UNCLAIMED PRIZES

Prizes not claimed within [30/60] days of winner notification, or returned to us due to an undeliverable address, will be forfeited. Forfeited prizes will not be re-awarded unless otherwise stated in the Official Sweepstakes Rules.

8. NO SUBSTITUTIONS OR TRANSFERS

Prizes cannot be substituted, exchanged, transferred, or redeemed for cash. All prizes are shipped directly to the verified winner only.

9. TAXES & DUTIES

Winners are solely responsible for any applicable federal, state, or local taxes associated with receiving a prize. No prize substitution will be offered on the basis of tax obligations.

10. CONTACT US

For questions about prize shipping, please contact us at:

[BUSINESS NAME]
[EMAIL ADDRESS]
[PHONE NUMBER — optional]
[WEBSITE URL]